FAQ

If you’d like to become a caregiver on Ona, you must create a caregiver account. We will ask for a picture, a brief description of yourself and other additional details. Next, we ask you to set your schedule availability to help determine when you can accept bookings. If you have any certifications such as CPR or First Aid certificates, you may upload them although they are not required. Lastly we will perform a background check.

Once you’ve completed the onboarding process, we run a comprehensive background check and a review of the information on your profile. Once you’ve been approved we’ll send you a email to get started!

Yes, Ona caregivers are independent contractors and must file a 1099 form with the IRS.

Caregivers on Ona only provide non-medical in-home care for clients. Here are a list of services that are approved for our platform:
Hands On Care such as:

  • - Personal care
  • - Mobility assistance
  • - Light housekeeping
  • - Meal preparation
  • - Medication reminders
  • - Family respite
  • - Mobility assistance
  • - Companion care
  • - Transportation

There are several ways you can promote your business. Here are just a few ways we recommend:

  • - Sharing a link to your profile on Facebook
  • - Telling your friends and family
  • - Providing great service so clients can write rave reviews
  • - Providing great service so clients can write rave reviews

Caregivers will receive payments through our secure system the following week of your visits.

We provide amazing tools that will help promote your Ona business as well as manage your services through payments, communication and scheduling.